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Refunds

Refunds

If your returned items are accepted according to our terms & conditions, we will issue a refund using the same payment method as you used for the initial purchase. We process refunds in less than 1 business day from receiving the items at our warehouse.

What do you refund?

Refund = Returned Purchases Amount + Outgoing Shipping Paid by Customer (if any).

We refund the purchase price of the returned items and we also refund any shipping charges that were paid by the customer for the outgoing shipment, the initial shipment to: customer.
We do not refund any incoming shipment costs (return shipments from customers), nor any custom duties, taxes, or other expense.

Refunds Currency

Our store's currency is the EURO (€). All payments and refunds are processed in EURO.
If your payment method is not in Euro it is possible that the purchased amount in your currency might be slightly different from the amount of the refund in your currency. This is due to currency volatility from the date of the purchase until the date of the refund. We are not responsible for any such difference. We are only responsible for accounting in EURO.

Information on Returns here.